PRIVACY POLICY – Lusobox

Privacy Policy

Last updated: May 26, 2026

The company Espinhas Audaciosas Unipessoal Lda (hereinafter "LUSOBOX") is committed to ensuring that the collection and processing of your data comply with the General Data Protection Regulation (GDPR).

1. Data Controller

Identity: Espinhas Audaciosas Unipessoal Lda
Registered office: RUA DO PARAISO N 195 1 ESQ, 4000-377, Porto, Portugal
Email: contact@lusobox.com

2. Data Collected

We collect information when you use our site, especially after scanning a LUSOBOX QR Code:

  • Identification data: First and last name
  • Contact data: Email address, phone number
  • Delivery data: Full postal address
  • Browsing data: IP address, session cookies

3. Purposes of Processing

The processing of your data is necessary for:

  • Contract execution: Processing, invoicing, and shipping your order
  • Logistics: Transmitting delivery information to our partner SmartLo (Portugal)
  • Legal obligations: Accounting and VAT declaration (OSS system)
  • Your consent: If you choose to subscribe to our newsletter
  • Legitimate interest: To secure payments and improve our service

4. Legal Basis

The processing is based on the contract (to process your order), your consent (if you choose to subscribe to our newsletter), and legitimate interest (to secure payments).

5. Recipients and Data Sharing

LUSOBOX never sells your data. They are shared exclusively with:

  • SmartLo (Portugal): Our logistics provider who prepares your packages
  • Transport companies (e.g., DPD, DHL, UPS) to deliver your box
  • Payment providers (e.g., Stripe, PayPal, MBWay, Shopify Payments)
  • Tax authorities: For VAT remittance (OSS system)

6. Data Retention

Your data is retained for the duration necessary to execute the contract and in accordance with applicable legal obligations (generally 5 to 10 years for accounting data).

7. Your Rights

Under the GDPR, you have the following rights: access, rectification, deletion, objection, restriction, and data portability. To exercise these rights, contact us at contact@lusobox.com.

8. Cookies

Our site uses cookies necessary for proper functioning (session, cart) and analytical cookies. Only functional cookies are used.
You can manage your preferences via the cookie banner.