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GDPR Requests – Privacy
We respect your privacy. If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). Use the options below to exercise your rights regarding the personal data we hold about you.
How we process your request When you submit a Data Subject Access Request (DSAR) through our Compliance page, our compliance provider, Consentmo, processes your IP address and email address solely to respond to your request. For more details, see Consentmo Data Processing Policy.
Access to Personal Data
You can use the link below to request a report containing all the personal information we retain about you. We will respond within 30 days.
Response time: we respond within one month. If your request is complex, we may extend this period as permitted by law, and we will inform you.
Data Rectification
If your account data is inaccurate, update or correct it using the link below.
Right to Be Forgotten
Use this option if you want to delete your personal data and other data from our store. Please note that this process will delete your account, so you will no longer be able to access or use it.
Important: certain information may be retained when required by law or for legitimate purposes (for example, taxation, fraud prevention, and security).
Manage Privacy Preferences
You can customize your experience by choosing exactly which types of cookies and technologies you allow us to use (for example, enabling analytics but disabling marketing). You can update these specific settings at any time.
Withdraw Consent
You have the right to withdraw your Shopify marketing consent for tracking technologies at any time. This will apply to your future use of our store and stop data collection for optional purposes.
Right to Restrict Processing / Right to Object
You may request that the processing of your personal data be restricted or temporarily stopped under certain circumstances. Please contact us at You have the right to object to certain types of data processing, including direct marketing or processing based on legitimate interests. Contact us to submit your objection to
You may request that the processing of your personal data be restricted or temporarily stopped under certain circumstances. Please contact us at {dpo_email} for assistance.
📧 contact@lusobox.com
Contact Information
For any questions regarding your personal data or privacy rights, contact our Data Protection Officer (DPO) at:
Email: contact@lusobox.com
Address: Rua do Paraiso, 195, 1° esq, 4000-377 Porto Porto, Portugal
Right to Lodge a Complaint
If you believe that we have not addressed your concerns, you have the right to lodge a complaint with your national data protection authority.
